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Customize your Amazon Lex and Gainsight integration with the following triggers and actions.

Triggers

When this happens…

Gainsight
  • New record
    New record in Gainsight NXT
  • New records in batch
    New records in batches in Gainsight NXT
  • New updated record
    New/updated record in Gainsight NXT
  • New updated records in batch
    New/updated records in batches in Gainsight NXT
  • Any other trigger you can think up

Actions

Do this…

Amazon Lex
  • Get Bot
    Retrieve Bot information from Amazon Lex
  • Get Bot Aliases
    Retrieve Bot Aliases information from Amazon Lex
  • Get Intent
    Retrieve Intent information from Amazon Lex
  • Get Slot type
    Retrieve Slot type information from Amazon Lex
  • Get Version
    Retrieve object versions in Amazon lex
  • Post text
    Send User input to Amazon Lex at runtime
  • Upsert Bot
    Creates a Bot or replaces an existing one in Amazon Lex
  • Upsert Bot Alias
    Creates a Bot Alias or replaces an existing one in Amazon Lex
  • Upsert Intent
    Creates an Intent or replaces an existing one in Amazon Lex
  • Upsert Slot type
    Creates a custom Slot type or replaces an existing one in Amazon Lex
  • Any other action you can think up

Gainsight
  • Create company record/s
    Create company record/s in Gainsight NXT
  • Custom action
    Custom action in Gainsight NXT
  • Get record details
    Get record details by ID in Gainsight NXT
  • Get upsert request status
    Get upsert request status in Gainsight NXT by status ID
  • Search records
    Search records in Gainsight NXT
  • Update company record/s
    Update company record/s in Gainsight NXT
  • Upsert persons in bulk
    Upsert persons in bulk in Gainsight NXT
  • Upsert person
    Upsert person in Gainsight NXT
  • Any other action you can think up

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