Do everything in one place
Customize your Amazon Lex and Gainsight integration with the following
triggers and actions.
Triggers
When this happens…
Gainsight
- New recordNew record in Gainsight NXT
- New records in batchNew records in batches in Gainsight NXT
- New updated recordNew/updated record in Gainsight NXT
- New updated records in batchNew/updated records in batches in Gainsight NXT
Any other trigger you can think up
Actions
Do this…
Amazon Lex
- Get BotRetrieve Bot information from Amazon Lex
- Get Bot AliasesRetrieve Bot Aliases information from Amazon Lex
- Get IntentRetrieve Intent information from Amazon Lex
- Get Slot typeRetrieve Slot type information from Amazon Lex
- Get VersionRetrieve object versions in Amazon lex
- Post textSend User input to Amazon Lex at runtime
- Upsert BotCreates a Bot or replaces an existing one in Amazon Lex
- Upsert Bot AliasCreates a Bot Alias or replaces an existing one in Amazon Lex
- Upsert IntentCreates an Intent or replaces an existing one in Amazon Lex
- Upsert Slot typeCreates a custom Slot type or replaces an existing one in Amazon Lex
Any other action you can think up
Gainsight
- Create company record/sCreate company record/s in Gainsight NXT
- Custom actionCustom action in Gainsight NXT
- Get record detailsGet record details by ID in Gainsight NXT
- Get upsert request statusGet upsert request status in Gainsight NXT by status ID
- Search recordsSearch records in Gainsight NXT
- Update company record/sUpdate company record/s in Gainsight NXT
- Upsert persons in bulkUpsert persons in bulk in Gainsight NXT
- Upsert personUpsert person in Gainsight NXT
Any other action you can think up
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