Agiloft and Talkdesk integrations and automations

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Customize your Agiloft and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Agiloft

New/updated table event (Webhook) Real-time
New/updated record in Agiloft
Delete table event (Webhook) Real-time
Deleted record in Agiloft
New/updated records
New/updated record in Agiloft

Any other trigger you can think up

Talkdesk

New Contact is Created Real-time
New Contact is Created in Talkdesk
Inbound Call reaches Contact Center Real-time
An Inbound Call Reaches Contact Center
OutBound Call Ends Real-time
OutBound Call Ends in Talkdesk

Any other trigger you can think up

Actions

Do this…

Agiloft

Create record
Create record in Agiloft
Custom action
Custom action in Agiloft
Delete record
Delete record in Agiloft
Get attachment
Get attachment from record in Agiloft
Get metadata
Get metadata in Agiloft connector
Remove attachment
Remove attachment from record in Agiloft
Search records
Search records in Agiloft
Update record
Update record in Agiloft
Upload attachment
Upload attachment into record in Agiloft

Any other action you can think up

Talkdesk

Custom action
Custom action in Talkdesk Connector (Custom)
Create Callback
Create Callback in Talkdesk
Create subscription
Create subscription in Talkdesk
Create User
Create a new user in Talkdesk
Download report
Download report in Talkdesk
Get Contact by ID
Get Contact by ID in Talkdesk
Get subscription
Get subscription in Talkdesk
Get user by email
Get User by email in Talkdesk
List queries
List queries in Talkdesk
Update subscription
Update subscription in Talkdesk

Any other action you can think up

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