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Customize your Adobe Experience Manager and Freshservice integration with the following triggers and actions.

Triggers

When this happens…

Adobe Experience Manager
  • New asset or folder
    New asset or folder in Adobe Experience Manager
  • New or updated asset
    New or updated asset in Adobe Experience Manager
  • Any other trigger you can think up

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Actions

Do this…

Adobe Experience Manager
  • Custom action
    Custom action in Adobe Experience Manager (Custom)
  • Copy folder/asset
    Copy folder or asset in Adobe Experience Manager
  • Create folder
    Create folder in Adobe Experience Manager
  • Delete folder/asset
    Delete folder or asset in Adobe Experience Manager
  • Download asset
    Download asset in Adobe Experience Manager
  • Move folder/asset
    Move folder or asset in Adobe Experience Manager
  • Search assets Batch
    Search assets in Adobe Experience Manager
  • Update asset metadata
    Updates asset metadata in Adobe Experience Manager
  • Upload asset
    Upload asset in Adobe Experience Manager
  • Upload asset by streaming
    Streaming upload asset into Adobe Experience Manager
  • Any other action you can think up

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

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