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Customize your RegOnline® by Lanyon and Freshservice integration with the following triggers and actions.

Triggers

When this happens…

RegOnline® by Lanyon
  • New event
    New event in RegOnline
  • New registration
    New registration in RegOnline
  • New transaction
    New transaction in RegOnline
  • Any other trigger you can think up

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Actions

Do this…

RegOnline® by Lanyon
  • Get event details by ID
    Get event details from RegOnline
  • Get registration details by ID
    Get registration details from RegOnline
  • Get transaction by ID
    Get transaction details from RegOnline
  • Get list of events Batch
    Query events in RegOnline
  • Get list of registrations Batch
    Get list of registrations for an event in RegOnline
  • Get list of transactions Batch
    Get list of transactions for an event in RegOnline
  • Any other action you can think up

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

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