Active Directory and Talkdesk integrations and automations

Do everything in one place

Customize your Active Directory and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Active Directory
  • New entry
    New entry in Active Directory
  • Scheduled entry search using search filter Batch
    Scheduled entry search using search filter in Active Directory
  • New/updated entry
    New/updated entry in Active Directory

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Active Directory
  • Add entry
    Add entry in Active Directory
  • Add group
    Add group in Active Directory
  • Add user
    Add user in Active Directory
  • Add user to group
    Add user to group in Active Directory
  • Delete entry
    Deletes an entry in Active Directory
  • Disable a user account
    Disable user in Active Directory
  • Move user to Organizational unit
    Move user to Organizational unit in Active Directory
  • Remove user from group
    Remove user from group in Active Directory
  • Rename entry
    Rename entry in Active Directory
  • Search entries Batch
    Search entries in Active Directory
  • Search groups Batch
    Search groups in Active Directory
  • Search users Batch
    Search users in Active Directory
  • Set password to User
    Set user password in Active Directory
  • Update entry
    Update entry in Active Directory
  • Update user
    Update user in Active Directory

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

The wonders of Workato

Easily set up as many intelligent automations you need.
  • 1000s of ready-to-use templates
  • Accelerate work with intelligent automation
  • Do it yourself, faster
  • Build bots. Put them to work

Market leaders run on Workato

  • mgm
  • adobe
  • att
  • atlassian
  • slack

Let’s start automating

Schedule a Demo