Customer Stories
How the Air Force Association Uses Workato to Provide Real-Time Financial Reports to the Board
The Air Force Association (AFA) is an independent nonprofit that provides career, financial, health, legal, and other services to over...
Productivity
7 of the Coolest Salesforce Automations from Top Companies
It’s a widely-accepted truth that Salesforce forever changed the world of enterprise software. With its cloud-based delivery eliminated downloads and...
eCommerce
What Airbnb Can Teach Us About Scaling Business Processes During Hypergrowth
In the past ten years, companies have been able to expand and scale at a pace never seen before, prompting...
Thought Leadership
What Your Workday Looked Like 20 Years Ago
Browse any tech news website, and you’ll see countless articles talking about the future of work. From automation and AI...
Productivity
Everything You Wanted to Know about Automated Sentiment Analysis for Better Customer Ops
Do you often wish you knew exactly what your customers are thinking? Is your support team constantly burned out from...
Enterprise
Automation Has Already Changed Your Job. Here’s How.
According to Pew Research, about 70% of Americans are wary of a world in which machines execute tasks instead of...
Customer Success
Providing Awesome Customer Service with Automation
We’ve said it before, and we’ll say it again: support teams are the unsung heroes of every business. Whether they’re...