Tag: Freshdesk

The Top Challenges of Modern Customer Support (And How to Solve Them)

Providing modern customer support is a challenge. The cost to acquire a customer (on average: $395 in SaaS) is more...

How We Implemented High-Tech, Account-Based Customer Success

No department needs to be better-connected across a company than Customer Support. In order to provide service with context, agents...

BizOps Automation: Improving Collaboration Between Departments

This is part of our series Inside Workato’s Kitchen, where we show you how we use our own product to...

Sales Automation: Opportunity Data Population and Smart Customer Onboarding

This piece is part of our series Inside Workato’s Kitchen where we show you how we use our own product...

How These 5 Real Non-Profits Use Workato

When we announced our new Integrated Business Suite for Non-Profits (WINS) at Dreamforce ’15 last week, we told you how...

Work Automation Index

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