Customer Success
The Top Challenges of Modern Customer Support (And How to Solve Them)
Providing modern customer support is a challenge. The cost to acquire a customer (on average: $395 in SaaS) is more...
Productivity
How We Implemented High-Tech, Account-Based Customer Success
No department needs to be better-connected across a company than Customer Support. In order to provide service with context, agents...
Productivity
BizOps Automation: Improving Collaboration Between Departments
This is part of our series Inside Workato’s Kitchen, where we show you how we use our own product to...
Productivity
Sales Automation: Opportunity Data Population and Smart Customer Onboarding
This piece is part of our series Inside Workato’s Kitchen where we show you how we use our own product...
Customer Stories
How These 5 Real Non-Profits Use Workato
When we announced our new Integrated Business Suite for Non-Profits (WINS) at Dreamforce ’15 last week, we told you how...