Tag: bots

The Future of Customer Service: What Role Will Artificial Intelligence Play?

What comes to mind when you think of artificial intelligence? Most people immediately associate the term with Terminator-like robots or self-driving vehicles—and they aren’t entirely wrong. But ar ...

The Future of Customer Service: Can Bots Actually Work?

Bots have become an omnipresent part of daily life. From ordering tacos to raising support for charities, they help us live more productively. Beyond their personal applications, chatbots can play an ...

Four Bot-Building Tips from the Experts Behind Workbot

According to a Business Insider study, 80% of businesses plan to use chatbots by 2020. At Workato, we’re no different; we know chatbots are crucial to the future of work. That’s why we launched Wo ...

Microsoft Teams launched today and it comes with a side of bots

Microsoft's collaboration and communication platform, Microsoft Teams, became available today and is free for any of the 85 million monthly active users of Office 365. Teams comes packed with around ...

There’s a Bot for That: 3 Reasons to Adopt Bots into Your Business Workflow

Technology promises to make life a little easier and it’s not difficult to see how bots can help fulfill that promise - especially in a work environment. For starters, bots can simplify user interac ...

Workbot For Slack Now With Messaging Buttons: Never Type the Wrong Command Again

Workbot For Slack has a new feature and it's pretty awesome! Everyone knows that one of the biggest challenges for bot developers and the bots themselves has been to understand what the user is trying ...

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