5 Ways Workato Extends App Capabilities for Developers

We are excited to announce that Workato has been named the 2017 Engaging Digital Experiences Partner of the Year by Box! Combined with Box’s cloud content management platform, Workato has change ...

Do Chat Apps Really Make You More Productive?

The pursuit of being productive is a never-ending journey. From adopting open-office floor plans to using friendly bots, business leaders have resorted to some truly innovative ideas to drive collabor ...

Intercom’s Brian Donohue on Good Product Design and the Future of Customer Service

When I bought my ticket to Inside Intercom: Lessons Learned months ago, I assumed it would be a nice meet up with a presentation and maybe some snacks. The morning of the event I was emailed an itiner ...

How To Create Awesome Slack Approval Workflows – No Code

One of the most frustrating aspects of anyone’s job is asking for—or giving—approval. Whether you’re trying to schedule a vacation or offer a discount to a customer, submitting a request o ...

How Eustace Consulting Replaced Salesforce Chatter with Workbot for Slack for Personalized Notifications

Boston-based Eustace Consulting specializes in helping businesses implement Salesforce and Hubspot. As Salesforce experts, the firm’s team knows exactly how the CRM can make business better. And ...

10 More Bots for Slack You Need In Your Life

  It’s been two years since we rounded up the best bots in the Slack universe. Since then, developers have created an exponential number of new bots. Most of them will boost your produ ...

The Ultimate Guide to Increasing Customer Service Productivity Using Slack

  Successful businesses run like well-oiled machines. But for a company’s gears to work in tandem, collaboration between departments—from customer support (CS) to engineering—is key. ...

How Coupa Uses Workato to Streamline Incident Management

Coupa Software (NASDAQ: COUP) is a leading cloud-based spend management software company used by companies like Staples, Salesforce, H&R Block and more. As a Forbes Cloud 100 software company, ...

Are Chat Apps Like Slack the Future of Work? Absolutely.

“Most people don’t know this, but messaging apps are growing faster than social networks.” — Matt Schlicht, Founder & Editor, Chatbots Magazine A year ago, I couldn’t picture myself w ...

How Intelligent Integration and AI Help HCSS Revolutionize the Construction Industry

  HCSS is a leading software company for the construction industry. The company offers solutions for estimation and bidding, time card and job analysis, dispatching and scheduling, equipme ...

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