By Application

Dreaming Big with Salesforce: 5 Ways to Extend the Power of Your CRM

Since its inception in 1999, Salesforce has become the world’s leading CRM. Users find that the cloud-based app is thoughtfully designed and simple to pick up, yet robust enough for even the largest ...

5 Unique, Must-Attend Dreamforce 2017 Parties

There’s no shortage of parties during Dreamforce and it can be difficult to decide which ones you want to attend. To help you decide, we’ve rounded up a few of the most unique parties. From bacon ...

6 Dreamforce Sessions That Should Definitely Be On Your Calendar

Dreamforce, Salesforce's annual conference, is an experience like no other. It's a place for Salesforce users of all stripes to network, exchange ideas, and learn new skills—and maybe catch a great ...

How Salesforce Ohana Became One of the Strongest Case Studies for Effective Community Building

If you’ve visited San Francisco recently, chances are you’ve seen a glassy new skyscraper rising above the city. At 61 stories tall, the almost-finished Salesforce Tower will soon be the second-ta ...

The Ultimate Guide To Optimizing Your NPS

Many businesses put customer growth and acquisition as the first thing on their agenda. But studies show that customer retention is equally—if not more—important. Happy customers are more likely t ...

10 Questions to Ask Yourself Before Creating an Industry Survey

Industry surveys—surveys of a particular field—are a valuable tool for any enterprise. They can help you gain insight into your field, hone your product to meet customer needs, and identify emergi ...

5 Ways Workato Extends App Capabilities for Developers

We are excited to announce that Workato has been named the 2017 Engaging Digital Experiences Partner of the Year by Box! Combined with Box’s cloud content management platform, Workato has changed th ...

Intercom’s Brian Donohue on Good Product Design and the Future of Customer Service

When I bought my ticket to Inside Intercom: Lessons Learned months ago, I assumed it would be a nice meet up with a presentation and maybe some snacks. The morning of the event I was emailed an itiner ...

How To Create Awesome Slack Approval Workflows – No Code

One of the most frustrating aspects of anyone’s job is asking for—or giving—approval. Whether you’re trying to schedule a vacation or offer a discount to a customer, submitting a request often ...

How Eustace Consulting Moved Chatter Notifications to Slack for Personalized Notifications

Boston-based Eustace Consulting specializes in helping businesses implement Salesforce and Hubspot. As Salesforce experts, the firm’s team knows exactly how the CRM can make business better. And whe ...

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