Jira

How Every Department Can Use Slack and Workbot for a More Productive 2018

As much as we try to maximize efficiency, we’re only human. We’re inherently bad at multitasking; only 2% of the population can multitask effectively according to Psychology Today. When we jump fr ...

8 Everyday HR Workflows To Help You Focus on People, Not Processes

The way we do business is changing rapidly. Companies are committed to digital transformation—using new technology to overhaul traditional processes and business operations. But the transformation i ...

The Ultimate Guide to Increasing Customer Service Productivity Using Slack

Successful businesses run like well-oiled machines. But for a company’s gears to work in tandem, collaboration between departments—from customer support (CS) to engineering—is key. This might se ...

How Coupa Uses Workato to Streamline Incident Management

Coupa Software (NASDAQ: COUP) is a leading cloud-based spend management software company used by companies like Staples, Salesforce, H&R Block and more. As a Forbes Cloud 100 software company, sea ...

5 Powerful Ways to Transform Your Workflows with Slack and JIRA

More and more businesses are turning to chat apps like Slack to communicate internally and to issue management platforms—like JIRA—to track issues and bugs. But according to market research firm I ...

How One Successful Consultancy Leverages Workato in a Robust ITSM Toolchain

In the world of consulting, Praecipio Consulting has quickly made a name for itself. Specializing in the Atlassian suite of products — including JIRA — they consult on Agile SDLC, DevOps, ITSM, a ...

How We Implemented High-Tech, Account-Based Customer Success

No department needs to be better-connected across a company than Customer Support. In order to provide service with context, agents need easy access to the customer information and touchpoints through ...

How Relativity Created a Seamless ITOps Workflow with Workato

Relativity is an e-discovery software - a platform that helps document-heavy organizations like law firms, corporations, and government organizations, organize data, discover the truth, and act on it. ...

The Top 10 No-Code Apps for Your Workflow

According to John Rymer, VP and Principal Analyst at Forrester Research, a heavy reliance on code is insufficient for meeting the changing demands of modern businesses. “If we rely solely on coding, ...

BizOps Automation: Connecting the Service and Development Teams

This is the final installment of our series Inside Workato’s Kitchen, where we show you how we use our own product to automate each section of our business. Connecting Services to our Development ...

See how we automated our entire business.

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