Intercom

The Ultimate Guide To Optimizing Your NPS

Many businesses put customer growth and acquisition as the first thing on their agenda. But studies show that customer retention is equally—if not more—important. Happy customers are more likely t ...

Intercom’s Brian Donohue on Good Product Design and the Future of Customer Service

When I bought my ticket to Inside Intercom: Lessons Learned months ago, I assumed it would be a nice meet up with a presentation and maybe some snacks. The morning of the event I was emailed an itiner ...

8 Automation Stats Every CIO and Operations Employee Should See

In our increasingly digital age, automation is synonymous with driverless cars and robots in the checkout queue. But automation can also mean added assistance in the workplace, especially with men ...

BizOps Automation: Improving Collaboration Between Departments

This is part of our series Inside Workato’s Kitchen, where we show you how we use our own product to automate each section of our business. Collaboration between several departments and t ...

The Top Slack Integrations To Make Your Workday Easier

Slack has revolutionized in-office communications, making it easier for departments to stay informed with what the others are doing and for remote workers to stay in the loop. Instead of emailing Joan ...

How H2O.ai Uses Marketo and Workato for Data Driven Marketing

Big Data and Machine Learning - two phrases that most people have heard before. Fewer, however, can claim to understand exactly what it does and how it works. That’s H2O.ai’s specialty. They p ...

How H2O.ai Uses Workbot in their Growth Hacking Workflow

Big Data and Machine Learning - two phrases that most people have heard before. Fewer, however, can claim to understand exactly what it does and how it works. That’s H2O.ai’s specialty. They p ...

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