Productivity

10 More Bots for Slack You Need In Your Life

It’s been two years since we rounded up the best bots in the Slack universe. Since then, developers have created an exponential number of new bots. Most of them will boost your productivity, while ...

The Ultimate Guide to Increasing Customer Service Productivity Using Slack

Successful businesses run like well-oiled machines. But for a company’s gears to work in tandem, collaboration between departments—from customer support (CS) to engineering—is key. This might se ...

How Coupa Uses Workato to Streamline Incident Management

Coupa Software (NASDAQ: COUP) is a leading cloud-based spend management software company used by companies like Staples, Salesforce, H&R Block and more. As a Forbes Cloud 100 software company, sea ...

Are Chat Apps Like Slack the Future of Work? Absolutely.

“Most people don’t know this, but messaging apps are growing faster than social networks.” — Matt Schlicht, Founder & Editor, Chatbots Magazine A year ago, I couldn’t picture myself wo ...

How Intelligent Integration and AI Help HCSS Revolutionize the Construction Industry

HCSS is a leading software company for the construction industry. The company offers solutions for estimation and bidding, time card and job analysis, dispatching and scheduling, equipment maintenance ...

5 Powerful Ways to Transform Your Workflows with Slack and JIRA

More and more businesses are turning to chat apps like Slack to communicate internally and to issue management platforms—like JIRA—to track issues and bugs. But according to market research firm I ...

How One Successful Consultancy Leverages Workato in a Robust ITSM Toolchain

In the world of consulting, Praecipio Consulting has quickly made a name for itself. Specializing in the Atlassian suite of products — including JIRA — they consult on Agile SDLC, DevOps, ITSM, a ...

How We Created a Deal Desk in Slack to Give Sales More Time to Sell

The biggest, most persistent problem that Salesforce customers have has nothing to do with Salesforce itself. Rather, the problem is the sales reps are too busy selling and therefore data collection s ...

How to Build A Slack Bot with No Code

Slack bots are useful for both work and play, but they can be incredibly rigid in the tasks they can perform and how they perform them. That’s why people often want to build their own bot. Just a ye ...

How Atlas Identity Created Workato’s Powerful New Okta Connector

We recently partnered with Okta and Atlas Identity to deliver a no-code platform for automated Identity and Access Management (IAM) workflows. Our new Okta connector is particularly exciting, because ...

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