Productivity

How Intelligent Integration and AI Help HCSS Revolutionize the Construction Industry

  HCSS is a leading software company for the construction industry. The company offers solutions for estimation and bidding, time card and job analysis, dispatching and scheduling, equipme ...

5 Powerful Ways to Transform Your Workflows with Slack and JIRA

  More and more businesses are turning to chat apps like Slack to communicate internally and to issue management platforms—like JIRA—to track issues and bugs. But according to market r ...

How One Successful Consultancy Leverages Workato in a Robust ITSM Toolchain

  In the world of consulting, Praecipio Consulting has quickly made a name for itself. Specializing in the Atlassian suite of products — including JIRA — they consult on Agile SDLC, D ...

How We Created a Deal Desk in Slack to Give Sales More Time to Sell

  The biggest, most persistent problem that Salesforce customers have has nothing to do with Salesforce itself. Rather, the problem is the sales reps are too busy selling and therefore dat ...

How to Build A Slack Bot with No Code

Slack bots are useful for both work and play, but they can be incredibly rigid in the tasks they can perform and how they perform them. That’s why people often want to build their own bot. Just a ye ...

How Atlas Identity Created Workato’s Powerful New Okta Connector

  We recently partnered with Okta and Atlas Identity to deliver a no-code platform for automated Identity and Access Management (IAM) workflows. Our new Okta connector is particularly exci ...

Can Strong Support Shape An Amazing Digital Customer Journey?

  From Amazon to Etsy to almost all software moving to the cloud, the internet has forever changed the way people buy. Technology and mobility have empowered consumers and shifted market d ...

3 Ways to Use Okta and Workato for Amazing Integrated Identity and Access Management

  We’re excited to be partners with Okta and Atlas Identity in order to deliver a no-code platform for Identity and Access Management (IAM) workflows and automations. The Okta connector ...

The Future of Customer Service: What Role Will Artificial Intelligence Play?

  What comes to mind when you think of artificial intelligence? Most people immediately associate the term with Terminator-like robots or self-driving vehicles—and they aren’t entirely ...

The Future of Customer Service: Can Bots Actually Work?

  Bots have become an omnipresent part of daily life. From ordering tacos to raising support for charities, they help us live more productively. Beyond their personal applications, chatbot ...

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